Bureau services
bill validation
Supplier invoicing for gas and power can often contain errors. Industry figures suggest that 20% of invoices are incorrect, accounting for 3 – 5% of total invoice values being overcharging. As energy contracts become increasingly complex, this is a trend set to continue.
Incorrect billing can place a significant cost burden on energy users whilst also requiring significant resource and expertise to resolve that might not be readily available in-house. Furthermore, many incorrect invoices go unnoticed, unchecked but remain paid.
These errors may be caused by; period overlaps, inaccurate consumption data, incorrect levels of capacity and associated charges to name just a few of >100 validation points that should be checked to ensure accuracy.
A bill validation service will involve a complete check of every utility invoice, comparing a supplier invoice against a calculation of what should be invoiced based on supply contracts and accurate consumption data. This is done ahead of payment due date meaning queries against any variances may then automatically be raised with suppliers and rectified. Reports are also generated to highlight all checks that have taken place, variances identified and queries raised.
Automated bill validation is reported on the platform via a bespoke individual log-in. Reporting is per site, per meter using a traffic light system. Detail is immediately visible for accurate invoices and those which are; over, under or resolved.
Our automated BV tool on the platform, validates and manages payment for every invoice received using >100 individual checks to identify errors. Immediate action is then undertaken to halt payment until a correct invoice is received or to recover overcharges as quickly as possible through automatic logging of queries.
Every invoice received is read by software which compares each line item on an invoice to that of the original contract ensuring that you only pay for energy that has been used. Our system can also read both electronic and paper bills or a combination of both.
Summary of individual invoices currently in dispute and resolved
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